Last Updated: February 18, 2026

Sahayog Multistate Credit Cooperative Society Limited (“Sahayog”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit or use our website.

By using this website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Residential or permanent address
• Contact details (phone number, email address)
• Identification details provided during registration or account inquiry
• Information related to your account, loan applications, or service requests

Non-Personal Information

• Demographic details such as postcode, preferences, and interests
• Browser type, IP address, device information
• Website usage data (pages visited, time spent, clicks)

Other Information

• Any additional information you voluntarily provide through forms, inquiries, feedback, or communications

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage our services
• To process registrations, inquiries, and loan requests
• For internal record keeping
• To improve our products, services, and website experience
• To communicate important updates or service information
• To send promotional communications (where permitted)
• For research, analysis, and service enhancement
• To customize website content according to user interests

We may contact you via email, phone, SMS, WhatsApp, postal mail, or other communication channels.

3. Information Security

We are committed to ensuring that your information is secure. We implement appropriate physical, electronic, and managerial safeguards to protect against unauthorized access, disclosure, alteration, or destruction of personal data.

Security measures include:

• Secure data storage systems
• Access controls and authentication procedures
• Encryption where appropriate
• Regular internal reviews of data handling practices

Access to personal information is restricted to authorized employees and agents who require it to perform their duties. All such personnel are bound by confidentiality obligations.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only:

• With your consent
• When required by law or regulatory authorities
• To protect our legal rights
• With trusted service providers who assist in operating our website or services (under strict confidentiality obligations)

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve services.

Cookies help us:

• Understand website usage patterns
• Remember user preferences
• Provide a more personalized experience

You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect certain website functionalities.

6. Your Choices and Control

You have control over your personal information:

• You may decline to provide personal data (though some services may not be available)
• You can opt out of promotional communications at any time
• You may request correction of inaccurate or incomplete information
• You may withdraw consent for data usage where applicable

To exercise these rights, please contact us using the details below.

7. Access and Correction of Information

If you believe any information we hold about you is incorrect, incomplete, or outdated, please notify us promptly. We will take reasonable steps to correct the information.

8. Links to Other Websites

Our website may contain links to external websites. Once you leave our site, we do not have control over those websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Policy Updates

Sahayog Multistate Credit Cooperative Society Limited may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

We recommend reviewing this policy periodically to stay informed.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Sahayog Multistate Credit Cooperative Society Limited

📧 info@sahayogmultistate.com - Email Support
🌐 www.sahayogmultistate.com - Official Website